RIAD CLOUD PRIVACY POLICY
Effective Date: January 22, 2026
1. Overview
Riad Cloud (“Riad Cloud,” “we,” “us,” or “our”) operates the website located at www.riadcloud.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with the Site.
This Privacy Policy applies to information collected through the Site. It does not apply to information we process on behalf of our clients in the course of providing consulting or professional services, which is governed by client agreements and applicable statements of work.
2. Information We Collect
Information you provide to us
We collect information you choose to provide when you contact us or otherwise communicate with us through the Site. This may include:
- Identifiers and contact information (such as your name, email address, and phone number).
- Inquiry information (such as the reason for your inquiry and the contents of your message).
- Marketing preferences (such as whether you opt in to receive a newsletter or marketing communications).
- Any other information you choose to include in your message.
Please do not submit sensitive personal information through the Site (for example, Social Security numbers, driver’s license numbers, precise geolocation, health information, or financial account credentials).
Information collected automatically
When you visit the Site, certain information is collected automatically from your device and browser for security, performance monitoring, and site operation purposes. This information may include:
- IP address and general location information derived from IP (e.g., city or region).
- Device type, operating system, browser type, and browser settings.
- Pages viewed, links clicked, referring/exit pages, and timestamps.
- Approximate usage information such as time spent on pages and error logs.
Cookies and similar technologies
We may use cookies, web beacons, and similar technologies to operate the Site and help protect it from abuse. We may also use these technologies to remember preferences and improve site performance (for example, basic traffic measurement), if enabled.
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
Do Not Track signals
Some browsers offer a “Do Not Track” (“DNT”) signal. Because there is no uniform industry standard for recognizing or responding to DNT signals, the Site does not currently respond to DNT signals. We describe cookie controls above so you can manage cookies through your browser.
Google reCAPTCHA
We use Google reCAPTCHA to help protect the Site from spam and abuse. reCAPTCHA may collect information such as IP address, browser and device information, and user interactions with the Site for security purposes. Google’s use of this information is governed by Google’s Privacy Policy and Terms of Service.
3. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Site.
- Respond to your inquiries and provide customer support.
- Send administrative messages, such as updates to our policies and notices.
- Send marketing communications when you opt in, and honor opt-out requests.
- Monitor, prevent, and address fraud, abuse, security incidents, and technical issues.
- Comply with legal obligations and enforce our rights.
4. How We Disclose Information
We may disclose information as follows:
- Service providers: We may share information with vendors who provide services such as website hosting, security monitoring, and email delivery, and who process information on our behalf. If we enable traffic measurement or other analytics tools, we may share information with the providers of those tools.
- Business transactions: We may transfer information as part of a merger, acquisition, financing, reorganization, or sale of assets.
- Legal and safety: We may disclose information to comply with law, respond to lawful requests, protect the safety of any person, or protect our rights and property.
- BusinWith your direction or consent: We may disclose information for other purposes you request or authorize.
- ess transactions: We may transfer information as part of a merger, acquisition, financing, reorganization, or sale of assets.
- Legal and safety: We may disclose information to comply with law, respond to lawful requests, protect the safety of any person, or protect our rights and property.
We do not sell or share personal information as those terms are defined under California law.
5. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention depends on the context and our legal obligations. As a general guideline:
- Contact inquiries and related communications: typically up to 24 months after our last interaction, unless we need to retain it longer for legal, tax, or dispute-resolution purposes.
- Marketing subscriptions: until you unsubscribe or we determine we no longer need the information for marketing purposes.
- Security and server logs: typically 30 to 180 days, depending on operational needs and incident investigation requirements.
- Backups: retained on a rolling basis for typically 30 to 90 days.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Privacy Rights and Choices
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention depends on the context and our legal obligations. As a general guideline:
California Notice at Collection
If you are a California resident, this notice describes the categories of personal information we collect, the purposes for which we use them, and our retention criteria.
Identifiers:
- Examples: Name, email address, phone number
- Primary purposes: Respond to inquiries; provide requested information; security
- General retention criteria: Typically up to 24 months after last interaction; longer if needed for legal claims or compliance
Internet or other electronic network activity information:
- Examples: IP address; device and browser information; pages viewed; timestamps; error logs
- Primary purposes: Site operation; security; performance monitoring
- General retention criteria: Typically 30 to 180 days
Communications:
- Examples: Inquiry reason; message contents; email correspondence
- Primary purposes: Customer support; recordkeeping
- General retention criteria: Typically up to 24 months after last interaction; longer if needed for disputes or legal obligations
Marketing preferences:
- Examples: Newsletter opt-in/out status
- Primary purposes: Send marketing communications (if you opt in); honor opt-out
- General retention criteria: Until you unsubscribe or we discontinue marketing use
We do not sell or share personal information, and we do not knowingly collect sensitive personal information through the Site
California rights (CCPA/CPRA)
Subject to certain legal limitations and exceptions, California residents may have the following rights:
- Examples: Newsletter opt-in/out status
- Subject to certain legal limitations and exceptions, California residents may have the following rights:
- General retention criteria: Until you unsubscribe or we discontinue marketing use
8. Marketing Communications
If you opt in to receive marketing emails, you can unsubscribe at any time by using the unsubscribe link in the emails or by contacting us at management@riadcloud.com. Even if you opt out of marketing messages, we may send non-promotional messages related to your inquiry or administrative notices.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
10. Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Riad Cloud is based in the United States, and information we collect may be processed and stored in the United States or other jurisdictions where our service providers operate. Data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above. Your continued use of the Site after an update means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Riad Cloud
Los Angeles, California
Email: management@riadcloud.com
14. reCAPTCHA Notice
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply:
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms
15. Accessibility Statement
We are committed to making our website accessible to everyone and aim to conform to WCAG 2.1 Level AA. If you experience any difficulty using our site, please contact us at management@riadcloud.com and we will provide the requested information or assistance through an accessible communication method. Third-party content or integrations may not be fully under our control, but we welcome accessibility feedback and will work to address concerns promptly.
1. Overview
Riad Cloud (“Riad Cloud,” “we,” “us,” or “our”) operates the website located at www.riadcloud.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with the Site.
This Privacy Policy applies to information collected through the Site. It does not apply to information we process on behalf of our clients in the course of providing consulting or professional services, which is governed by client agreements and applicable statements of work.
2. Information We Collect
Information you provide to us
We collect information you choose to provide when you contact us or otherwise communicate with us through the Site. This may include:
- Identifiers and contact information (such as your name, email address, and phone number).
- Inquiry information (such as the reason for your inquiry and the contents of your message).
- Marketing preferences (such as whether you opt in to receive a newsletter or marketing communications).
- Any other information you choose to include in your message.
Please do not submit sensitive personal information through the Site (for example, Social Security numbers, driver’s license numbers, precise geolocation, health information, or financial account credentials).
Information collected automatically
When you visit the Site, certain information is collected automatically from your device and browser for security, performance monitoring, and site operation purposes. This information may include:
- IP address and general location information derived from IP (e.g., city or region).
- Device type, operating system, browser type, and browser settings.
- Pages viewed, links clicked, referring/exit pages, and timestamps.
- Approximate usage information such as time spent on pages and error logs.
Cookies and similar technologies
We may use cookies, web beacons, and similar technologies to operate the Site and help protect it from abuse. We may also use these technologies to remember preferences and improve site performance (for example, basic traffic measurement), if enabled.
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
Do Not Track signals
Some browsers offer a “Do Not Track” (“DNT”) signal. Because there is no uniform industry standard for recognizing or responding to DNT signals, the Site does not currently respond to DNT signals. We describe cookie controls above so you can manage cookies through your browser.
Google reCAPTCHA
We use Google reCAPTCHA to help protect the Site from spam and abuse. reCAPTCHA may collect information such as IP address, browser and device information, and user interactions with the Site for security purposes. Google’s use of this information is governed by Google’s Privacy Policy and Terms of Service.
3. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Site.
- Respond to your inquiries and provide customer support.
- Send administrative messages, such as updates to our policies and notices.
- Send marketing communications when you opt in, and honor opt-out requests.
- Monitor, prevent, and address fraud, abuse, security incidents, and technical issues.
- Comply with legal obligations and enforce our rights.
4. How We Disclose Information
We may disclose information as follows:
- Service providers: We may share information with vendors who provide services such as website hosting, security monitoring, and email delivery, and who process information on our behalf. If we enable traffic measurement or other analytics tools, we may share information with the providers of those tools.
- Business transactions: We may transfer information as part of a merger, acquisition, financing, reorganization, or sale of assets.
- Legal and safety: We may disclose information to comply with law, respond to lawful requests, protect the safety of any person, or protect our rights and property.
- BusinWith your direction or consent: We may disclose information for other purposes you request or authorize.
- ess transactions: We may transfer information as part of a merger, acquisition, financing, reorganization, or sale of assets.
- Legal and safety: We may disclose information to comply with law, respond to lawful requests, protect the safety of any person, or protect our rights and property.
5. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention depends on the context and our legal obligations. As a general guideline:
- Contact inquiries and related communications: typically up to 24 months after our last interaction, unless we need to retain it longer for legal, tax, or dispute-resolution purposes.
- Marketing subscriptions: until you unsubscribe or we determine we no longer need the information for marketing purposes.
- Security and server logs: typically 30 to 180 days, depending on operational needs and incident investigation requirements.
- Backups: retained on a rolling basis for typically 30 to 90 days.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Privacy Rights and Choices
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention depends on the context and our legal obligations. As a general guideline:
California Notice at Collection
If you are a California resident, this notice describes the categories of personal information we collect, the purposes for which we use them, and our retention criteria.
Identifiers:
- Examples: Name, email address, phone number
- Primary purposes: Respond to inquiries; provide requested information; security
- General retention criteria: Typically up to 24 months after last interaction; longer if needed for legal claims or compliance
Internet or other electronic network activity information:
- Examples: IP address; device and browser information; pages viewed; timestamps; error logs
- Primary purposes: Site operation; security; performance monitoring
- General retention criteria: Typically 30 to 180 days
Communications:
- Examples: Inquiry reason; message contents; email correspondence
- Primary purposes: Customer support; recordkeeping
- General retention criteria: Typically up to 24 months after last interaction; longer if needed for disputes or legal obligations
Marketing preferences:
- Examples: Newsletter opt-in/out status
- Primary purposes: Send marketing communications (if you opt in); honor opt-out
- General retention criteria: Until you unsubscribe or we discontinue marketing use
We do not sell or share personal information, and we do not knowingly collect sensitive personal information through the Site
California rights (CCPA/CPRA)
Subject to certain legal limitations and exceptions, California residents may have the following rights:
- Examples: Newsletter opt-in/out status
- Subject to certain legal limitations and exceptions, California residents may have the following rights:
- General retention criteria: Until you unsubscribe or we discontinue marketing use
8. Marketing Communications
If you opt in to receive marketing emails, you can unsubscribe at any time by using the unsubscribe link in the emails or by contacting us at management@riadcloud.com. Even if you opt out of marketing messages, we may send non-promotional messages related to your inquiry or administrative notices.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
10. Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Riad Cloud is based in the United States, and information we collect may be processed and stored in the United States or other jurisdictions where our service providers operate. Data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above. Your continued use of the Site after an update means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Riad Cloud
Los Angeles, California
Email: management@riadcloud.com
14. reCAPTCHA Notice
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply:
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms
15. Accessibility Statement
We are committed to making our website accessible to everyone and aim to conform to WCAG 2.1 Level AA. If you experience any difficulty using our site, please contact us at management@riadcloud.com and we will provide the requested information or assistance through an accessible communication method. Third-party content or integrations may not be fully under our control, but we welcome accessibility feedback and will work to address concerns promptly.