Effective Date: January 1st, 2025.

1. Introduction

Riad Cloud ("we," "us," or "our") operates the website located at www.riadcloud.com, related mobile websites, and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. INFORMATION WE COLLECT

Information You Provide to Us

We may collect personally identifiable information that you voluntarily provide when using our Service, including:

• Name
• Email address
• Mailing address
• Phone number
• Username and password
• Payment and billing information
• Any other information you choose to provide

Information Automatically Collected

When you access our Service, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Pages visited and time spent on the pages
• Referring website or addresses
• Date and time of access
• Other usage statistics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process transactions and send related information
• Send administrative information, such as updates to our terms and policies
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent where required)
• Monitor and analyze usage and trends to improve our Service
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following situations:

Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal Requirements:

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Vital Interests and Legal Rights:

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

With Your Consent:

We may disclose your personal information for any other purpose with your consent.

5. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know:

You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.

Right to Delete:

You have the right to request that we delete personal information we collected from you, subject to certain exceptions.

Right to Correct:

You have the right to request correction of inaccurate personal information we maintain about you.

Right to Opt-Out:

You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.

Right to Limit Use of Sensitive Personal Information:

You have the right to limit the use and disclosure of sensitive personal information.

Right to Non-Discrimination:

We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at management@riadcloud.com. We may ask you to verify your identity before responding to such requests.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. DATA SECURITY

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. THIRD-PARTY WEBSITES

Our Service may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to be aware when you leave our Service and to read the privacy policies of any third-party websites or services that you visit.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. YOUR CHOICES

Account Information:

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

Marketing Communications:

You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us. Even if you opt out of marketing emails, we may still send you non-promotional emails related to your account or our ongoing business relations.

Cookies:

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Riad Cloud Los Angeles, California Email: management@riadcloud.com

14. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of California without regard to its conflict of law provisions. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

This site is protected by reCAPTCHA and the Google Privacy https://policies.google.com/privacy Policy and Terms of Service apply https://policies.google.com/terms

We are committed to making our website accessible to everyone and aim to conform to WCAG 2.1 Level AA; if you experience any difficulty using our site, please contact us at management@riadcloud.com and we will provide the requested information or assistance through an accessible communication method. Third-party content or integrations may not be fully under our control, but we welcome accessibility feedback and will work to address concerns promptly.